Intern, Human Capital (Admin Services)

SATS Ltd.; Singapore; Hybrid; SGD 17,000 - 26,000; Part time

Job summary

SATS Ltd. in Singapore invites applications for an Intern, Human Capital (Admin Services) at AirFreight Terminal 5. You will draft SOPs, document workflows, and assist with data entry and flexi-wage calculations.

You will collaborate with stakeholders to map processes and explore automation using tools like Power Automate and Power BI, while building HR operations knowledge and communication skills.

Qualifications

• Pursuing HR/Business degree or diploma.
• Proficiency in Excel for tabulations and data analysis.
• Familiar with MS Office and Google Workspace; Power Automate/Power BI an advantage.

Responsibilities

• Draft and document SOPs for absence tracking, overtime, flexi staffing, and related workflows.
• Map current processes and identify opportunities to streamline via automation.
• Support data entry, wage calculations for flexi workers, and related statistics.
• Conduct internal audits related to OT, absence, and disciplinary incidents (DIs).

Skills

HR operations knowledge

Excel data analysis

Communication skills

Attention to detail

Analytical thinking

Education

Pursuing HR/Business degree or diploma

Tools

Microsoft Office

Google Workspace

Power Automate

Power BI

Job description

Job Title: Intern, Human Capital (Admin Services)

Job Location: AirFreight Terminal 5

Job Description:

About Us

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

1. Assist in drafting and documenting SOP for:
   • Absence tracking and reporting mechanisms
   • Overtime and allowance claims and payment workflows
   • Flexi manpower arrangements and scheduling practices
   • Flexi Payment tabulation and verification processes
   • Handling and reporting of disciplinary incidents (DIs)
2. Work with stakeholders to map out current work processes with the intent to streamline work processes through automations
3. Support the team with data entry, calculations of flexi worker wages, and statistics in relation of flexi worker reporting.
4. Conduct internal audits related to OT, absence, and DI cases.

Key Requirements

1. Technical Skills:
   • Basic understanding of HR operations or HR policies
   • Proficiency in Microsoft Office (Excel, Word, PowerPoint) – especially Excel for tabulations and data analysis
   • Familiarity with Google Workspace (Docs, Sheets, Forms), M365 apps, e.g. PowerAutomate, PowerApp, and Power BI is an advantage
2. Soft Skills:
   • Strong written and verbal communication skills
   • Detail-oriented with excellent organizational skills
   • Analytical and critical thinking skills