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ST Engineering e-Services Pte. Ltd. is seeking a Payroll professional to manage end-to-end payroll cycles, ensuring accurate salary disbursements and compliance across client organisations in Singapore.
The role requires data validation, discrepancy resolution, and proactive improvement of payroll processes. Candidates should have at least a Diploma and 3 years of experience in payroll or claims processing, with strong Excel skills and familiarity with AI/automation tools being a plus.
ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.
Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.
Join us at eServ, where reliability, excellence, and ethical business practices converge to redefine Business Process Outsourcing (BPO) services. As one of Singapore's premier home-grown BPO providers, we pride ourselves on our proven track record of financial strength, reliability, and ethical conduct. We don't just offer typical BPO solutions; we are your strategic partner, committed to delivering exceptional value and bridging the gaps that hinder business growth. Our wide range of services spans finance, payroll, HR, customer care, training and development, and advisory services, all designed to address the intricate challenges that businesses encounter in today's dynamic landscape. Partner with us and experience a seamless journey towards operational excellence and sustainable growth.
You will be part of a team responsible for processing payroll across multiple cycles, including both main and off-cycle runs. In this role, you will ensure the accuracy and completeness of data transferred from the HR Information System to the Payroll System, enabling timely and precise salary disbursements. You are also expected to be able to identify and report any discrepancies, and proactively suggest system enhancements to improve operational efficiency and effectiveness.
Manage the end-to-end payroll cycle for organisations with a headcount of 500 or more, ensuring accurate, timely and compliant payroll delivery. This includes payroll validation, salary computations, pro-ration for new hires and leavers, CPF contributions and refunds, NS and Government‑Paid Leave claims, employee reimbursement claims, preparation of payroll bank files, payroll reconciliation support, issuance of payroll reports, IR21 filings for foreign employees, annual IR8A reporting, and other statutory obligations.
Partner closely with HR, Finance and client stakeholders to gather, validate and process payroll-related information. Ensure payroll inputs are received accurately and on schedule, while maintaining clear communication with stakeholders throughout the payroll cycle.
Investigate payroll discrepancies, data irregularities and employee queries in a timely manner. Recommend practical solutions, elevate issues where necessary, and work collaboratively with stakeholders to maintain payroll accuracy and compliance.
Ensure payroll processes, records and documentation are maintained in accordance with organisational policies and statutory requirements. Identify opportunities to streamline workflows, strengthen controls and enhance operational efficiency through process improvements and automation.
Maintain accurate and secure payroll records to support internal, external and statutory audit requirements. Ensure adherence to payroll legislation, company policies, service level commitments and data confidentiality standards.
Deliver professional, responsive and customer‑centric support to employees and clients by providing clear and accurate guidance on payroll matters. Build trusted stakeholder relationships through timely communication and effective issue resolution.
Support payroll transitions, system implementation activities, user acceptance testing (UAT), process documentation and service improvement initiatives to ensure smooth onboarding and continuous enhancement of payroll operations.