Payment Collection Officer | 5 Days Work Week | Govt [Woodlands]

PERSOL; Singapore; On-site; SGD 20,000 - 29,000; Full time

Benefits offered by this job

Company transport provided

Allowances & incentives

Job summary

Persol Outsourcing, partnering with a leading transport statutory board in Singapore, is recruiting a Payment Collection Officer to be the friendly face of Singapore’s transport network. Rotating shifts: 4 days on, 2 days off, 10am–10pm or 10pm–10am, with a 2‑hour break, at Tuas location, company transport provided.

Responsibilities include supporting daily operations, handling enquiries, and reconciling daily cash with system reports.

Qualifications

• Minimum GCE N Level qualification.
• Prior cashiering and customer service experience is an advantage.
• Cheerful, proactive and a strong team player with a positive work attitude.
• Detail-oriented with good communication and interpersonal skills.
• Able to multitask and perform in a fast-paced environment.

Responsibilities

• Support daily operations to ensure tasks and workflows run smoothly.
• Handle enquiries and assist in resolving potential issues promptly and effectively.
• Respond to operational needs and make timely decisions to prevent or minimize service disruptions.
• Reconcile daily cash collections with system reports at the end of each shift.
• Perform other ad-hoc tasks and duties as assigned.

Skills

Customer service

Cash handling

Team player

Multitasking

Communication

Education

GCE N Level

Job description

Persol Outsourcing is partnering with a leading transport statutory board to recruit Payment Collection Officer. Be the friendly face of Singapore’s transport network and help commuters get where they need to go.

Working Hours / Location:

• Rotating Shift: 4 Days Work, 2 Days Off

• 10am to 10pm & 10pm to 10am (with 2 hours break)

• Company transport provided! Pick up from Boon Lay / Jurong East MRT station (Tuas Location)

• With attractive Allowances + Incentives!

Job Responsibilities:

• Support daily operations to ensure all tasks and workflows run smoothly

• Handle enquiries and assist in resolving potential issues promptly and effectively

• Respond to operational needs as they arise and make timely decisions to prevent or minimize service disruptions

• Reconcile daily cash collections with system reports at the end of each shift

• Perform other ad-hoc tasks and duties as assigned

Job Requirements:

• Minimum GCE N Level qualification

• Prior experience in cashiering and customer service will be an advantage

• Cheerful, proactive, and a strong team player with a positive work attitude

• Detail-oriented with good communication and interpersonal skills

• Able to multitask and perform under a fast-paced environment

• Maintains professionalism, confidentiality, and discretion in handling work matters

We regret to inform, only shortlisted candidates shall be contacted.