Customer Service - Payment Handling | Woodlands | Work 4 Days Off 2 Days

PERSOL OUTSOURCING SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 28,000; Full time

Benefits offered by this job

Allowances

Incentives

Job summary

PERSOL OUTSOURCING SINGAPORE PTE. LTD. in partnership with a leading transport statutory board is recruiting a Customer Service Officer to be the friendly face of Singapore's transport network.

Based in Woodlands with rotating shifts (4 days on, 2 off), 10am–10pm or 10pm–10am including a two-hour break. The role offers attractive allowances and incentives.

You will handle daily operations, customer enquiries, and cash reconciliations while maintaining professionalism and teamwork.

Qualifications

• GCE N Level qualification is required.
• Experience in cashiering and customer service is an advantage.
• Cheerful, proactive, and a strong team player.
• Detail-oriented with good communication and interpersonal skills.
• Able to multitask and work in a fast-paced environment.

Responsibilities

• Support daily operations to ensure all tasks run smoothly.
• Handle enquiries and resolve issues promptly.
• Respond to operational needs and prevent service disruptions.
• Reconcile daily cash collections with system reports.
• Perform ad-hoc tasks as assigned.

Skills

Communication skills

Interpersonal skills

Multitasking

Team player

Education

GCE N Level

Job description

We are partnering with a leading transport statutory board to recruit Customer Service Officer. Be the friendly face of Singapore's transport network and help commuters get where they need to go.

Working Hours / Location:

Rotating Shift: 4 Days Work, 2 Days Off

10am to 10pm & 10pm to 10am (with 2 hours break)

Woodlands

With attractive Allowances + Incentives!

Job Responsibilities:

• Support daily operations to ensure all tasks and workflows run smoothly
• Handle enquiries and assist in resolving potential issues promptly and effectively
• Respond to operational needs as they arise and make timely decisions to prevent or minimize service disruptions
• Reconcile daily cash collections with system reports at the end of each shift
• Perform other ad-hoc tasks and duties as assigned

Job Requirements:

• Minimum GCE N Level qualification
• Prior experience in cashiering and customer service will be an advantage
• Cheerful, proactive, and a strong team player with a positive work attitude
• Detail-oriented with good communication and interpersonal skills
• Able to multitask and perform under a fast-paced environment
• Maintains professionalism, confidentiality, and discretion in handling work matters