Patient Services Specialist - Billing & Care Coordination

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD in Singapore seeks a Patient Services Associate to register patients for Specialist Outpatient Clinic visits, coordinate multiple appointments, and assist with billing processes. The role includes handling payments, promoting cashless options, and providing financial counselling.

Additional responsibilities include assisting doctors during consultations (chaperone/translation), preparing patients for examinations, and supporting teleconsultation setups.

Responsibilities

• Register patients for visits to Specialist Outpatient Clinic
• Schedule appointments and assist patients to coordinate multiple appointments
• Perform billing processes, including payment collection, manage cash float and encourage patients to sign up for cashless payment
• Provide financial counselling, explain charges and assist patient with various finance schemes available
• Assist doctor during consultation i.e. chaperone, translation
• Prepare patients for physical examination and take patient's height and weight
• Support doctors in teleconsultation i.e. equipment setup, coordinate with patients
• Any ad hoc duties as assigned

Job description

RECRUIT EXPRESS PTE LTD in Singapore seeks a Patient Services Associate to register patients for Specialist Outpatient Clinic visits, coordinate multiple appointments, and assist with billing processes. The role includes handling payments, promoting cashless options, and providing financial counselling.

Additional responsibilities include assisting doctors during consultations (chaperone/translation), preparing patients for examinations, and supporting teleconsultation setups.