Patient Service & Care Coordination Specialist

RECRUIT EXPRESS PTE LTD; Singapore; Hybrid; SGD 31,000 - 40,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking a hospital administration support role in Singapore. The job involves registering patients for visits at the Specialist Outpatient Clinic, scheduling appointments, and assisting with coordination of multiple visits.

You will handle billing, collect payments, promote cashless options, and provide financial counselling on charges and available schemes. You may assist doctors during consultations and help prepare patients for examinations, including

Responsibilities

• Register patients for visits to Specialist Outpatient Clinic
• Schedule appointments and assist patients to coordinate multiple appointments
• Perform billing processes, including payment collection, manage cash float and encourage patients to sign up for cashless payment
• Provide financial counselling, explain charges and assist patient with various finance schemes available
• Assist doctor during consultation i.e. chaperone, translation
• Prepare patients for physical examination and take patient’s height and weight
• Support doctors in teleconsultation i.e. equipment setup, coordinate with patients
• Any ad hoc duties as assigned

Job description

RECRUIT EXPRESS PTE LTD is seeking a hospital administration support role in Singapore. The job involves registering patients for visits at the Specialist Outpatient Clinic, scheduling appointments, and assisting with coordination of multiple visits.

You will handle billing, collect payments, promote cashless options, and provide financial counselling on charges and available schemes. You may assist doctors during consultations and help prepare patients for examinations, including