Patient Services & Billing Coordinator

RECRUIT EXPRESS PTE LTD; Singapore; Hybrid; SGD 25,000 - 33,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking an administrative support professional in Singapore to manage patient appointments and coordinate diagnostic services. The role involves handling multi-channel enquiries, patient registration, and accurate records management in a healthcare setting.

You will also manage billing processes, including payments and third-party claims, and prepare monthly invoices. The position requires attention to detail, customer service excellence, and teamwork in a busy clinic

Qualifications

• Manage patient appointments and coordinate lab/diagnostic services.
• Attend to phone, online, and walk-in enquiries with professionalism and care.
• Perform patient registration and ensure records accuracy.
• Handle billing, payments, and third-party claims.
• Prepare corporate billing and monthly invoicing.
• Identify and escalate urgent medical cases to staff.
• Address patient feedback and support service recovery.

Responsibilities

• Manage patient appointments and coordination of services.
• Attend to enquiries with professionalism and care.
• Register patients and ensure accurate records.
• Handle billing, payments, and third-party claims accurately.
• Prepare and manage monthly corporate invoicing.
• Promptly elevate urgent medical cases to clinical staff.
• Address patient feedback and assist service recovery.
• Provide administrative support including reporting, filing, and inventory coordination.

Skills

Patient scheduling

Multi-channel enquiries

Billing & invoicing

Administrative support

Record management

Tools

Billing software

CRM / patient records

Job description

RECRUIT EXPRESS PTE LTD is seeking an administrative support professional in Singapore to manage patient appointments and coordinate diagnostic services. The role involves handling multi-channel enquiries, patient registration, and accurate records management in a healthcare setting.

You will also manage billing processes, including payments and third-party claims, and prepare monthly invoices. The position requires attention to detail, customer service excellence, and teamwork in a busy clinic