Patient Access & Care Coordinator

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking a hospital admin assistant to support the Specialist Outpatient Clinic. You will register patients for visits, help coordinate multiple appointments, and assist doctors with teleconsultation and translations.

The role involves billing, explaining charges, promoting cashless payments, and providing financial counselling. You will work within office hours on a 5-day schedule, including weekends, and perform ad hoc duties as assigned.

Responsibilities

• Register patients for visits to Specialist Outpatient Clinic
• Schedule appointments and assist patients to coordinate multiple appointments
• Perform billing processes, including payment collection, manage cash float and encourage patients to sign up for cashless payment
• Provide financial counselling, explain charges and assist patient with various finance schemes available
• Assist doctor during consultation i.e. chaperone, translation
• Prepare patients for physical examination and take patient’s height and weight
• Support doctors in teleconsultation i.e. equipment setup, coordinate with patients
• Any ad hoc dutiesasassigned

Job description

RECRUIT EXPRESS PTE LTD is seeking a hospital admin assistant to support the Specialist Outpatient Clinic. You will register patients for visits, help coordinate multiple appointments, and assist doctors with teleconsultation and translations.

The role involves billing, explaining charges, promoting cashless payments, and providing financial counselling. You will work within office hours on a 5-day schedule, including weekends, and perform ad hoc duties as assigned.