Patient Services & Registration Specialist

Recruit Express Pte Ltd; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a Clinic Administrative Assistant to support daily operations in a busy healthcare environment in Singapore. You will manage the clinic counter, assist with registration and enquiries, and help maintain accurate patient records to ensure a smooth patient experience.

The role requires strong communication, suitability for a fast-paced setting, and the ability to work collaboratively with clinicians and the healthcare team.

Qualifications

• Good communication and interpersonal skills.
• Patient, approachable and comfortable interacting with patients from different backgrounds.
• Organised, meticulous and able to handle administrative tasks accurately.
• Able to work in a fast-paced clinical environment and collaborate with the healthcare team.
• Willing to support both patient-facing services and general administrative duties.

Responsibilities

• Manage clinic counter operations to ensure smooth and efficient daily workflows.
• Attend to patients' enquiries, provide information and clarify appointment or registration matters.
• Assist with patient registration and identify patients who may require additional assistance.
• Maintain accurate records of inpatient and outpatient referrals.
• Support doctors with their requests and assist with general clinic administration.
• Prepare and maintain reports, documents and patient records.
• Identify patients who may require additional support and refer them to Medical Social Workers when appropriate.
• Provide financial counselling to patients during registration.
• Assist with clinic surveys and patient feedback initiatives in collaboration with the Public Relations team.
• Maintain general housekeeping and cleanliness within the clinic.
• Perform other duties as assigned by the Assistant or Clinic Operations Executive.

Skills

Communication skills

Interpersonal skills

Administrative tasks

Customer service

Job description

Recruit Express Pte Ltd is seeking a Clinic Administrative Assistant to support daily operations in a busy healthcare environment in Singapore. You will manage the clinic counter, assist with registration and enquiries, and help maintain accurate patient records to ensure a smooth patient experience.

The role requires strong communication, suitability for a fast-paced setting, and the ability to work collaboratively with clinicians and the healthcare team.