Patient Service Associate - 6-Month Temp, Office Hours

Recruit Express Pte Ltd; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

West Medical Centre in Singapore seeks a 6 months temporary Patient Service Associate to support outpatient operations. Office hours, five days per week, with duties spanning patient registration, appointment coordination and billing.

The role involves assisting clinicians during consultations, providing financial counselling and supporting teleconsultation setups as needed. The position offers a short-term contract at a busy medical centre.

Responsibilities

• Register patients for visits to Specialist Outpatient Clinic
• Schedule appointments and assist patients to coordinate multiple appointments
• Perform billing processes, including payment collection, manage cash float and encourage patients to sign up for cashless payment
• Provide financial counselling, explain charges and assist patient with various finance schemes available
• Assist doctor during consultation i.e. chaperone, translation, et cetera
• Prepare patients for physical examination and take patient’s height and weight
• Support doctors in teleconsultation i.e. equipment setup, coordinate with patients, et cetera
• Any ad hoc duties assigned

Job description

West Medical Centre in Singapore seeks a 6 months temporary Patient Service Associate to support outpatient operations. Office hours, five days per week, with duties spanning patient registration, appointment coordination and billing.

The role involves assisting clinicians during consultations, providing financial counselling and supporting teleconsultation setups as needed. The position offers a short-term contract at a busy medical centre.