Patient Services Associate (1-Year Contract)

Recruit Express Pte Ltd; Singapore; Híbrido; SGD 20.000 - 27.000; Jornada completa

Descripción de la vacante

Recruit Express Pte Ltd in Singapore is seeking a patient service assistant to join its Outsourcing Team. You will greet patients, register them, book appointments, and coordinate referrals to specialists while ensuring a warm, efficient check-in experience.

You will also handle payments, respond to inquiries, and help manage patient concerns with timely escalation. The role includes working at the health monitoring station, taking basic measurements, and following the supervisor's roster.

Responsabilidades

• Greet and register patients
• Schedule patient appointment
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient inquiries
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at the health monitoring station based on the roster. Involved in taking height/weight and blood pressure for patients at the health monitoring station

Descripción del empleo

Recruit Express Pte Ltd in Singapore is seeking a patient service assistant to join its Outsourcing Team. You will greet patients, register them, book appointments, and coordinate referrals to specialists while ensuring a warm, efficient check-in experience.

You will also handle payments, respond to inquiries, and help manage patient concerns with timely escalation. The role includes working at the health monitoring station, taking basic measurements, and following the supervisor's roster.