Patient Experience & Front Desk Coordinator

National University Hospital; Singapore; Sur place; SGD 42 000 - 54 000; Plein temps

Résumé du poste

National University Hospital is seeking an administrative support staff member to deliver friendly and excellent customer service to patients and visitors. You will help ensure smooth hospital operations, assist with inquiries, register patients, collect payments, and provide financial counseling for admissions.

The role requires compassion and strong interpersonal skills to support patients and relatives. The position involves working in a hospital environment with rotating shifts, and

Qualifications

• Must have at least GCE ‘N’/‘O’ level education.
• Proficiency in computer skills (MS Office).
• Display compassion, a positive and caring attitude towards patients and clients.

Responsabilités

• Register patients and handle inquiries at the front desk.
• Collect payments and provide financial counseling for admissions.
• Ensure decor and cleanliness of counters and waiting areas.
• Deliver friendly and excellent customer service to patients and visitors.
• Assist and guide patients and relatives, provide updates on procedures.

Connaissances

Interpersonal skills

Communication

MS Office

Compassionate

Customer service

Formation

GCE N/O level

Outils

MS Office

Description du poste

National University Hospital is seeking an administrative support staff member to deliver friendly and excellent customer service to patients and visitors. You will help ensure smooth hospital operations, assist with inquiries, register patients, collect payments, and provide financial counseling for admissions.

The role requires compassion and strong interpersonal skills to support patients and relatives. The position involves working in a hospital environment with rotating shifts, and