Patient Experience Coordinator

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 25,000 - 30,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is hiring for a patient services role in Singapore. You will greet and register patients, schedule appointments, and coordinate referrals to specialists. You will handle payments and respond to enquiries politely while maintaining high service standards.

No prior experience is required as training is provided; healthcare experience is advantageous but not mandatory. You will be stationed at the Health monitoring station according to roster and assist with height, weight

Qualifications

• Minimum GCE ‘N’ level.
• No exp needed, training provided.
• Healthcare experience will be an advantage but not compulsory.

Responsibilities

• Greet and register patients.
• Schedule patient appointment.
• Coordinate specialists' consultation referrals.
• Handle payments and respond to patient enquiries in a courteous and professional manner.
• Manage patient concerns, ensuring timely resolution and escalation when necessary.
• Communicate effectively with patients to provide a high level of customer service.
• Will be stationed at Health monitoring station based on roster. Involved in taking height / weight and blood pressure for patients at Health monitoring station

Skills

Customer service

Communication

Education

GCE 'N' level

Job description

RECRUIT EXPRESS PTE LTD is hiring for a patient services role in Singapore. You will greet and register patients, schedule appointments, and coordinate referrals to specialists. You will handle payments and respond to enquiries politely while maintaining high service standards.

No prior experience is required as training is provided; healthcare experience is advantageous but not mandatory. You will be stationed at the Health monitoring station according to roster and assist with height, weight