Patient Experience & Scheduling Specialist

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 25,000 - 30,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking front-line patient service staff in Singapore to greet and register patients, schedule appointments, and coordinate referrals to specialists. You will handle payments and respond to inquiries while maintaining courteous, professional service.

Staff will be stationed at the Health monitoring station, assisting with height, weight, and blood pressure measurements. No prior healthcare experience required as training is provided; healthcare experience is an

Qualifications

• Greet and register patients.
• Assist with appointment scheduling.
• Coordinate referrals to specialists.
• Process payments and respond to patient inquiries.
• Address patient concerns with timely resolution.

Responsibilities

• Greet and register patients.
• Schedule patient appointment.
• Coordinate specialists' consultation referrals.
• Handle payments and respond to patient enquiries in a courteous and professional manner.
• Manage patient concerns, ensuring timely resolution and escalation when necessary.
• Communicate effectively with patients to provide a high level of customer service.
• Be stationed at Health monitoring station and assist with height/weight and blood pressure measurements.

Skills

Customer service

Communication

Scheduling appointments

Payments handling

Education

GCE 'N' level

Job description

RECRUIT EXPRESS PTE LTD is seeking front-line patient service staff in Singapore to greet and register patients, schedule appointments, and coordinate referrals to specialists. You will handle payments and respond to inquiries while maintaining courteous, professional service.

Staff will be stationed at the Health monitoring station, assisting with height, weight, and blood pressure measurements. No prior healthcare experience required as training is provided; healthcare experience is an