Patient Services Front Desk Specialist

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 25,389 - 30,411; Full time

Job summary

RECRUIT EXPRESS PTE LTD in Singapore is seeking an approachable Customer Service Assistant to greet and register patients, schedule appointments, and coordinate referrals with specialists. You will handle payments and respond to enquiries in a courteous, professional manner, ensuring timely resolution of concerns and a high level of service.

You will be stationed at the Health Monitoring Station on a roster basis, assisting with height/weight and blood pressure checks as part of routine

Qualifications

• GCE 'N' level is required.
• No prior experience needed; training provided.
• Healthcare experience is an advantage but not required.

Responsibilities

• Greet and register patients.
• Schedule patient appointments.
• Coordinate specialists' consultation referrals.
• Handle payments and respond to patient enquiries professionally.
• Manage patient concerns with timely resolution and escalation when necessary.
• Communicate effectively with patients to provide high levels of customer service.
• Be stationed at Health Monitoring Station and assist with height/weight and blood pressure checks as rostered.

Skills

Customer service

Communication

Scheduling

Problem solving

Education

GCE 'N' level

Job description

RECRUIT EXPRESS PTE LTD in Singapore is seeking an approachable Customer Service Assistant to greet and register patients, schedule appointments, and coordinate referrals with specialists. You will handle payments and respond to enquiries in a courteous, professional manner, ensuring timely resolution of concerns and a high level of service.

You will be stationed at the Health Monitoring Station on a roster basis, assisting with height/weight and blood pressure checks as part of routine