Patient Services & Health Concierge

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking a patient services assistant to greet and register patients, schedule appointments and coordinate referral needs. You will handle payments and respond to inquiries, delivering high levels of customer service.

You will be stationed at the health monitoring station as rostered, assisting with taking height, weight and blood pressure, ensuring timely resolution of concerns and maintaining a welcoming atmosphere for all patients.

Responsibilities

• Greet and register patients
• Schedule patient appointment
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient inquiries
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at the health monitoring station based on the roster. Involved in taking height/weight and blood pressure for patients at the health monitoring station

Job description

Recruit Express Pte Ltd in Singapore is seeking a patient services assistant to greet and register patients, schedule appointments and coordinate referral needs. You will handle payments and respond to inquiries, delivering high levels of customer service.

You will be stationed at the health monitoring station as rostered, assisting with taking height, weight and blood pressure, ensuring timely resolution of concerns and maintaining a welcoming atmosphere for all patients.