Part-time Retail Concierge (Immediate / Jurong)

PERSOL; Singapore; Presencial; SGD 23.000 - 33.000; A tiempo parcial

Descripción de la vacante

PERSOL Singapore is seeking friendly concierge team members to assist shoppers and tenants with enquiries, delivering timely, professional service and creating memorable experiences.

Work at Jurong Point with a 12:00–21:30 shift and a 3-day-per-week commitment; we welcome candidates with at least a GCE N-Level and 2 years of relevant experience, strong communication, and the ability to work independently or in a team.

Formación

• Excellent communication and people skills.
• Ability to build rapport with shoppers and tenants.
• Strong customer service mindset and professional demeanor.
• Comfortable interacting with a diverse clientele.
• Ability to handle multiple enquiries gracefully.

Responsabilidades

• Deliver excellent customer service by assisting shoppers and tenants with enquiries and providing timely, professional support
• Manage administrative duties relating to gift redemptions, mall promotions and gift voucher sales
• Receive, record and manage customers' feedback, both written and verbal, and ensure they are properly addressed
• Attend to incoming calls and respond to general enquiries in a courteous and efficient manner
• Support the daily operations of the customer service counter
• Perform other ad-hoc duties as assigned

Conocimientos

Communication skills

Interpersonal skills

Customer-oriented

Teamwork

Adaptability

Attention to detail

Educación

GCE N-Level

Descripción del empleo

Love meeting people and creating great customer experiences? Join our Concierge Team! We are looking for friendly, enthusiastic and customer-oriented individuals who enjoy assisting shoppers, handling enquiries and delivering exceptional service. If you have a positive attitude and a passion for helping others, we'd love to hear from you!

Work Location: Jurong MRT
Working Hours: 12pm-9.30pm
Work Commitment: Ideally 3 days per week

Job Responsibilities

• Deliver excellent customer service by assisting shoppers and tenants with their enquiries and providing timely, professional support

• Manage administrative duties relating to gift redemptions, mall promotions and gift voucher sales

• Receive, record and manage customers' feedback, both written and verbal, and ensure they are properly addressed

• Attend to incoming calls and respond to general enquiries in a courteous and efficient manner

• Support the daily operations of the customer service counter

• Perform other ad-hoc duties as assigned

Job Requirements

• Minimum GCE N-Level qualification with at least 2 years of relevant working experience

• Good communication and interpersonal skills, with customer-oriented personality

• Able to work independently and as part of a team

• Comfortable working in a fast-paced and dynamic environment

• Responsible, organized and attentive to details