Office Concierge (Immediate / Paya Lebar)

PERSOL; Singapore; On-site; SGD 28,000 - 32,000; Full time

Job summary

PERSOL Singapore is hiring an Office Concierge to welcome visitors, tenants, and guests and ensure a warm, professional first impression.

You will assist with self-registration at digital kiosks, guide users of the building's mobile app, and support access control during peak periods while maintaining confidentiality and high service standards.

Qualifications

• Cheerful, proactive and service-oriented attitude.

Responsibilities

• Welcome and greet visitors, tenants, and guests, ensuring a warm and professional first impression
• Assist visitors with the self-registration process using digital registration kiosks (iPads)
• Provide guidance and support for enquiries or issues relating to the building’s mobile application
• Assist with visitor access and turnstile operations, particularly during peak periods, to ensure a smooth entry experience
• Provide directions, building information, and general assistance to visitors and tenants
• Attend to enquiries and manage lost-and-found cases in a timely and courteous manner
• Support incident management procedures and provide prompt assistance to visitors and tenants when required
• Perform other ad-hoc duties as assigned

Skills

Customer service

Team player

Multitasking

Communication

Discretion

Education

GCE N-Level

Job description

Are you passionate about delivering exceptional customer service and creating a welcoming workplace experience? Join our team as an Office Concierge! If you enjoy engaging with people, thrive in a dynamic environment, and take pride in providing attentive, friendly, and professional assistance, this is a great opportunity to make a positive impression on employees, visitors, and guests. Be part of a team that goes the extra mile to ensure every interaction is seamless, welcoming, and memorable.

Job Responsibilities

• Welcome and greet visitors, tenants, and guests, ensuring a warm and professional first impression

• Assist visitors with the self-registration process using digital registration kiosks (iPads)

• Provide guidance and support for enquiries or issues relating to the building’s mobile application

• Assist with visitor access and turnstile operations, particularly during peak periods, to ensure a smooth entry experience

• Provide directions, building information, and general assistance to visitors and tenants

• Attend to enquiries and manage lost-and-found cases in a timely and courteous manner

• Support incident management procedures and provide prompt assistance to visitors and tenants when required

• Perform other ad-hoc duties as assigned

Job Requirements

• Minimum GCE N-Level qualification

• Cheerful, proactive, and a strong team player with a positive and service-oriented attitude

• Detail-oriented with good communication and interpersonal skills

• Able to multitask effectively and work well in a fast-paced environment

• Professional and discreet, with the ability to maintain confidentiality when handling work-related matters

Working Hours & Location

• Working Days: Monday to Friday

• Working Hours: 8:00 AM – 6:00 PM

• Work Location: Paya Lebar Office Tower