Part Time Front Desk cum Admin ($15/hr | Flexi Days | North)

PERSOL OUTSOURCING SINGAPORE PTE. LTD.; Singapore; Sur place; SGD 17 000 - 21 000; Temps partiel

Résumé du poste

PERSOL OUTSOURCING SINGAPORE PTE. LTD. is recruiting a Part-Time Customer Service cum Admin Officer to support front counter operations, handle inquiries, and perform clerical tasks across our network of offices in Singapore.

The role requires proactive communication, a minimum GCE O-Level, and willingness to rove between North to North East MRT regions; hours are 8:15am–6:30pm on at least 3 weekdays, with a minimum 8 months contract.

Qualifications

• Minimum GCE O-Level; prior customer service experience an advantage.
• Excellent verbal and written communication skills.
• Ability to adapt to changing environments and handle unexpected challenges.

Responsabilités

• Man the front counter at all times
• Maintain high levels of customer satisfaction
• Queue management when required
• Welcome walk-in customers and register customers via case management system
• Attend to enquiries pertaining to financial assistance, via phone call and emails
• Operational checks on the service centre and replenishment of collaterals before the start of each day
• Collect documents received from customers and make certified copies
• Provide administrative support such as filing, data entry, printing and preparation of letters
• Need to be roving around different offices depending on manpower planning

Connaissances

Customer service experience

Communication

Adaptability

Formation

GCE O-Level

Description du poste

Join Our Team:Part-Time Customer Service cum Admin Officers Wanted! Embrace a Dynamic Role with Flexible Days and Make a Difference in Customer Satisfaction!

Job Responsibilities

• Man the front counter at all times
• Maintain high levels of customer satisfaction at all times
• Queue management when required
• Welcome walk-in customers and register customers via case management system
• Attend to enquiries pertaining to financial assistance, via phone call and emails
• Operational checks on the service centre and replenishment of collaterals before the start of each day
• Collect documents received from customers and make certified copies of these documents
• Provide administrative support such as filing of documents, data entry, printing and preparation of letters etc
• Need to be roving around different offices depending on manpower planning

Job Requirements

• Min GCE ‘O’ Level with prior experience in customer service support is an advantage
• Excellent verbal and written communication skills
• Capacity to adapt to changing environments and handle unexpected challenges

Working Hours and other Info

• Commit min 3 days on weekdays!
• Commit at least 8 months or longer!
• 8:15am to 6:30pm (with 1 hour break)
• Roving within North to North East MRT region!