Part-Time Front Desk & Admin Specialist (Roving)

PERSOL OUTSOURCING SINGAPORE PTE. LTD.; Singapore; On-site; SGD 17,000 - 21,000; Part time

Job summary

PERSOL OUTSOURCING SINGAPORE PTE. LTD. is recruiting a Part-Time Customer Service cum Admin Officer to support front counter operations, handle inquiries, and perform clerical tasks across our network of offices in Singapore.

The role requires proactive communication, a minimum GCE O-Level, and willingness to rove between North to North East MRT regions; hours are 8:15am–6:30pm on at least 3 weekdays, with a minimum 8 months contract.

Qualifications

• Minimum GCE O-Level; prior customer service experience an advantage.
• Excellent verbal and written communication skills.
• Ability to adapt to changing environments and handle unexpected challenges.

Responsibilities

• Man the front counter at all times
• Maintain high levels of customer satisfaction
• Queue management when required
• Welcome walk-in customers and register customers via case management system
• Attend to enquiries pertaining to financial assistance, via phone call and emails
• Operational checks on the service centre and replenishment of collaterals before the start of each day
• Collect documents received from customers and make certified copies
• Provide administrative support such as filing, data entry, printing and preparation of letters
• Need to be roving around different offices depending on manpower planning

Skills

Customer service experience

Communication

Adaptability

Education

GCE O-Level

Job description

PERSOL OUTSOURCING SINGAPORE PTE. LTD. is recruiting a Part-Time Customer Service cum Admin Officer to support front counter operations, handle inquiries, and perform clerical tasks across our network of offices in Singapore.

The role requires proactive communication, a minimum GCE O-Level, and willingness to rove between North to North East MRT regions; hours are 8:15am–6:30pm on at least 3 weekdays, with a minimum 8 months contract.