Part-Time Front Desk & Admin — Flexible, Roving Role (East-Central MRT)

PERSOL Outsourcing; Singapore; Presencial; SGD 17.000 - 21.000; A tiempo parcial

Descripción de la vacante

PERSOL Outsourcing Singapore is seeking a Part-Time Customer Service cum Admin Officer to join our dynamic team. The role involves front-line service, data entry, document handling, and coordinating roving support across offices.

You will manage inquiries via phone and email, perform administrative tasks, and support daily operations. Candidates with GCE O-Level and strong communication will fit well; you must be comfortable moving between locations in the East to Central MRT region.

Formación

• Min GCE ‘O’ Level with prior experience in customer service support is an advantage.
• Excellent verbal and written communication skills.
• Capacity to adapt to changing environments and handle unexpected challenges.

Responsabilidades

• Man the front counter at all times.
• Maintain high levels of customer satisfaction at all times.
• Queue management when required.
• Welcome walk-in customers and register customers via case management system.
• Attend to enquiries pertaining to financial assistance, via phone call and emails.
• Operational checks on the service centre and replenishment of collaterals before the start of each day.
• Collect documents received from customers and make certified copies of these documents.
• Provide administrative support such as filing of documents, data entry, printing and preparation of letters etc.
• Need to be roving around different offices depending on manpower planning.

Conocimientos

Customer service

Administrative support

Verbal and written communication

Educación

GCE O Level

Herramientas

Case management system

Descripción del empleo

PERSOL Outsourcing Singapore is seeking a Part-Time Customer Service cum Admin Officer to join our dynamic team. The role involves front-line service, data entry, document handling, and coordinating roving support across offices.

You will manage inquiries via phone and email, perform administrative tasks, and support daily operations. Candidates with GCE O-Level and strong communication will fit well; you must be comfortable moving between locations in the East to Central MRT region.