Part Time Front Desk cum Admin ($15/hr | Flexi Days | East)

PERSOL Outsourcing; Singapore; Sur place; SGD 17 000 - 21 000; Temps partiel

Résumé du poste

PERSOL Outsourcing Singapore is seeking a Part-Time Customer Service cum Admin Officer to join our dynamic team. The role involves front-line service, data entry, document handling, and coordinating roving support across offices.

You will manage inquiries via phone and email, perform administrative tasks, and support daily operations. Candidates with GCE O-Level and strong communication will fit well; you must be comfortable moving between locations in the East to Central MRT region.

Qualifications

• Min GCE ‘O’ Level with prior experience in customer service support is an advantage.
• Excellent verbal and written communication skills.
• Capacity to adapt to changing environments and handle unexpected challenges.

Responsabilités

• Man the front counter at all times.
• Maintain high levels of customer satisfaction at all times.
• Queue management when required.
• Welcome walk-in customers and register customers via case management system.
• Attend to enquiries pertaining to financial assistance, via phone call and emails.
• Operational checks on the service centre and replenishment of collaterals before the start of each day.
• Collect documents received from customers and make certified copies of these documents.
• Provide administrative support such as filing of documents, data entry, printing and preparation of letters etc.
• Need to be roving around different offices depending on manpower planning.

Connaissances

Customer service

Administrative support

Verbal and written communication

Formation

GCE O Level

Outils

Case management system

Description du poste

Join Our Team:Part-Time Customer Service cum Admin Officers Wanted! Embrace a Dynamic Role with Flexible Days and Make a Difference in Customer Satisfaction!

Job Responsibilities:

• Man the front counter at all times
• Maintain high levels of customer satisfaction at all times
• Queue management when required
• Welcome walk-in customers and register customers via case management system
• Attend to enquiries pertaining to financial assistance, via phone call and emails
• Operational checks on the service centre and replenishment of collaterals before the start of each day
• Collect documents received from customers and make certified copies of these documents
• Provide administrative support such as filing of documents, data entry, printing and preparation of letters etc
• Need to be roving around different offices depending on manpower planning

Job Requirements:

• Min GCE ‘O’ Level with prior experience in customer service support is an advantage
• Excellent verbal and written communication skills
• Capacity to adapt to changing environments and handle unexpected challenges

Working Hours and other Info:

• Commit min 3 days on weekdays!
• Commit at least 8 months or longer!
• 8:15am to 6:30pm (with 1 hour break)
• Roving within East to Central MRT region!