Part Time Front Desk cum Admin ($15/hr | Flexi Days | East)

PERSOL OUTSOURCING SINGAPORE PTE. LTD.; Singapore; On-site; SGD 12,000 - 19,000; Part time

Job summary

PERSOL OUTSOURCING SINGAPORE PTE. LTD. is seeking a Part-Time Customer Service cum Admin Officer to support front-line activities and admin tasks.

The role involves assisting walk-in customers, handling queries, and performing clerical duties across multiple offices in Singapore. You will be roving among different offices based on manpower planning, committing to at least 3 weekdays and an 8-month term with day shifts from 8:15am to 6:30pm.

Qualifications

• GCE O-Level minimum, experience in customer service is advantageous.
• Excellent verbal and written communication skills.
• Ability to adapt to changing environments and handle unexpected challenges.

Responsibilities

• Greet customers at the front counter and provide assistance.
• Maintain high customer satisfaction levels.
• Manage queues as needed.
• Register customers via the case management system.
• Answer enquiries on financial assistance by phone and email.
• Perform daily operational checks and replenish collaterals.
• Collect customer documents and make certified copies.
• Provide admin support such as filing, data entry, printing, and letter preparation.
• Roaming between offices based on manpower planning.

Skills

Customer service

Communication

Adaptability

Education

GCE O Level

Tools

Case management system

Job description

Join Our Team:Part-Time Customer Service cum Admin Officers Wanted! Embrace a Dynamic Role with Flexible Days and Make a Difference in Customer Satisfaction!

Job Responsibilities:

• Man the front counter at all times
• Maintain high levels of customer satisfaction at all times
• Queue management when required
• Welcome walk-in customers and register customers via case management system
• Attend to enquiries pertaining to financial assistance, via phone call and emails
• Operational checks on the service centre and replenishment of collaterals before the start of each day
• Collect documents received from customers and make certified copies of these documents
• Provide administrative support such as filing of documents, data entry, printing and preparation of letters etc
• Need to be roving around different offices depending on manpower planning

Job Requirements:

• Min GCE ‘O’ Level with prior experience in customer service support is an advantage
• Excellent verbal and written communication skills
• Capacity to adapt to changing environments and handle unexpected challenges

Working Hours and other Info:

• Commit min 3 days on weekdays!
• Commit at least 8 months or longer!
• 8:15am to 6:30pm (with 1 hour break)
• Roving within East to Central MRT region!