Part-Time Front Desk & Admin (Roving) - East/Central MRT

PERSOL OUTSOURCING SINGAPORE PTE. LTD.; Singapore; On-site; SGD 12,000 - 19,000; Part time

Job summary

PERSOL OUTSOURCING SINGAPORE PTE. LTD. is seeking a Part-Time Customer Service cum Admin Officer to support front-line activities and admin tasks.

The role involves assisting walk-in customers, handling queries, and performing clerical duties across multiple offices in Singapore. You will be roving among different offices based on manpower planning, committing to at least 3 weekdays and an 8-month term with day shifts from 8:15am to 6:30pm.

Qualifications

• GCE O-Level minimum, experience in customer service is advantageous.
• Excellent verbal and written communication skills.
• Ability to adapt to changing environments and handle unexpected challenges.

Responsibilities

• Greet customers at the front counter and provide assistance.
• Maintain high customer satisfaction levels.
• Manage queues as needed.
• Register customers via the case management system.
• Answer enquiries on financial assistance by phone and email.
• Perform daily operational checks and replenish collaterals.
• Collect customer documents and make certified copies.
• Provide admin support such as filing, data entry, printing, and letter preparation.
• Roaming between offices based on manpower planning.

Skills

Customer service

Communication

Adaptability

Education

GCE O Level

Tools

Case management system

Job description

PERSOL OUTSOURCING SINGAPORE PTE. LTD. is seeking a Part-Time Customer Service cum Admin Officer to support front-line activities and admin tasks.

The role involves assisting walk-in customers, handling queries, and performing clerical duties across multiple offices in Singapore. You will be roving among different offices based on manpower planning, committing to at least 3 weekdays and an 8-month term with day shifts from 8:15am to 6:30pm.