Part-time Clinic Assistant

Apicare Pain Clinic; Singapore; On-site; SGD 27,000 - 47,000; Part time

Job summary

Apicare Pain Clinic in Singapore is seeking a dedicated Part-time Clinic Executive to address patient care issues, liaise with vendors, and support daily administrative operations.

Responsibilities include reception duties, data management, billing support, insurance claims processing, inventory control, and assisting during clinical procedures. Weekend availability is required.

Qualifications

• Experience in clinic/healthcare setting preferred.
• Excellent interpersonal and communication skills.
• Strong organizational and data management abilities.
• Proficient in billing and supplier negotiations.
• Able to work on weekends.

Responsibilities

• Reception duties: answer calls and schedule patient appointments.
• Answer queries about the clinic and services.
• Obtain, key and maintain patient data records.
• Provide guidance on basic clinical procedures where appropriate.
• Assist in health insurance claims process and online billing.
• Manage internal and external communications.
• Arrange hospital admission, lab and imaging services when required.
• Assist in mediation between patients and healthcare providers.
• Manage clinic inventory and assist to order stock when low.
• Dispense medications and provide financial counselling when needed.
• Chaperone/ accompany the doctor during consultation when required.
• Ensure cleanliness and sterilization of premises and rooms.

Skills

Interpersonal skills

Administrative skills

Billing knowledge

Vendor liaison

Communication skills

Computer literacy

Tools

Billing software

Inventory system

Job description

We are seeking a dedicated Part-time Clinic Executive who can proactively address issue that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.

Job Scope includes and is not limited to:

Receptionist Duties

• Answer telephone calls, and schedule patient appointments
• Answer queries about the clinic.

Administrative Duties

• Obtain, key and maintain patient data records
• Provide clear guidance on basic clinical procedures
• Assist in patient health insurance claims process
• Assist in online billing system and claiming for panel insurances
• Manage internal and external communications
• Arrange hospital admission, laboratory, and imaging services when required
• Assist in the mediation process between patients and healthcare providers
• Manage the clinic's inventory count and assist to order stock and supplies when low.
• Manage the clinic's inventory count and assist to order stock and supplies when low.

Clinical Duties

• Dispensing of medications
• Financial counselling
• Chaperone/Accompany the Doctor during consultation when required
• Ensure the safety and cleanliness of the premises and consultation rooms
• Sterilize medical equipment and sanitize designated areas.

Job Requirements:

• Relevant experience in clinic / healthcare setting preferred.
• Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public
• Excellent written and verbal communication skills.
• Excellent organizational skills to ensure that quality services are provided.
• Knowledge of procuring supplies and equipment.
• Proficient in billing and negotiating with suppliers and vendors.
• Computer literate/savvy
• Able to work on weekends.