Part-time Clinic Assistant (ad hoc)

METENDO PTE. LTD.; Singapore; On-site; SGD 16,531 - 27,552; Part time

Job summary

METENDO PTE. LTD. is looking for a dedicated Part-time Clinic Assistant to help address patient care issues and handle daily administrative operations. Responsibilities include scheduling appointments, maintaining patient records, and assisting in the health insurance claims process.

The ideal candidate should have relevant clinic experience, excellent communication skills, and be computer literate. Able to work on weekends and possess strong organizational skills are essential for this role.

Qualifications

• Relevant experience in a clinic/healthcare setting preferred.
• Ability to work on weekends.
• Knowledge of procuring supplies and equipment.

Responsibilities

• Answer telephone calls and schedule patient appointments.
• Assist in the daily administrative operations of the clinic.
• Dispense medications and ensure safety of the premises.

Skills

Excellent interpersonal skills

Excellent written and verbal communication skills

Organizational skills

Computer literacy

Experience in a clinic/healthcare setting

Job description

Job Scope

We are seeking a dedicated Part‑time Clinic Assistant who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.

Receptionist Duties

• Answer telephone calls, and schedule patient appointments
• Answer queries about the clinic.

Administrative Duties

• Obtain, key and maintain patient data records
• Provide clear guidance on basic clinical procedures
• Assist in patient health insurance claims process
• Assist in online billing system and claiming for panel insurances
• Manage internal and external communications
• Arrange hospital admission, laboratory, and imaging services when required
• Assist in the mediation process between patients and healthcare providers
• Manage the clinic's inventory count and assist to order stock and supplies when low.

Clinical Duties

• Dispensing of medications
• Financial counselling
• Chaperone/Accompany the Doctor during consultation when required
• Ensure the safety and cleanliness of the premises and consultation rooms
• Sterilize medical equipment and sanitize designated areas.

Job Requirements

• Relevant experience in clinic / healthcare setting preferred.
• Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public
• Excellent written and verbal communication skills.
• Excellent organizational skills to ensure that quality services are provided.
• Knowledge of procuring supplies and equipment.
• Proficient in billing and negotiating with suppliers and vendors.
• Computer literate/savvy
• Able to work on weekends.