Part-time Clinic Assistant

APICARE PAIN SPECIALIST PTE. LTD.; Singapore; On-site; SGD 21,000 - 34,000; Part time

Job summary

APICARE PAIN SPECIALIST PTE. LTD. is seeking a Part-time Clinic Executive to proactively address issues in patient care and liaise with vendors while supporting daily administrative operations.

The role covers receptionist duties, administrative tasks such as maintaining patient records and processing insurance claims, and clinical support including dispensing medications and assisting the doctor. Weekend work is required.

Qualifications

• Experience in clinic/healthcare is preferred.
• Excellent interpersonal and communication skills with patients, providers and public.
• Excellent written and verbal communication skills.
• Strong organizational skills to ensure quality service.
• Knowledge of procuring supplies and equipment.
• Proficient in billing and negotiating with suppliers and vendors.
• Computer literate and comfortable with technology.
• Ability to work on weekends.

Responsibilities

• Provide receptionist duties: answer calls, schedule appointments, answer clinic queries.
• Handle administrative tasks: maintain patient data records, assist with health insurance claims, online billing, stock ordering.
• Support clinical activities: dispense medications, assist doctor during consultations, maintain cleanliness and sterilization.

Skills

Interpersonal skills

Communication skills

Administrative skills

Billing and invoicing

Customer service

Computer literacy

Tools

Billing software

Clinic management system

Job description

We are seeking a dedicated Part-time Clinic Executive who can proactively address issue that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.

Job Scope includes and is not limited to:

Receptionist Duties

• Answer telephone calls, and schedule patient appointments
• Answer queries about the clinic.

Administrative Duties

• Obtain, key and maintain patient data records
• Provide clear guidance on basic clinical procedures
• Assist in patient health insurance claims process
• Assist in online billing system and claiming for panel insurances
• Manage internal and external communications
• Arrange hospital admission, laboratory, and imaging services when required
• Assist in the mediation process between patients and healthcare providers
• Manage the clinic's inventory count and assist to order stock and supplies when low.
• Manage the clinic's inventory count and assist to order stock and supplies when low.

Clinical Duties

• Dispensing of medications
• Financial counselling
• Chaperone/Accompany the Doctor during consultation when required
• Ensure the safety and cleanliness of the premises and consultation rooms
• Sterilize medical equipment and sanitize designated areas.

Job Requirements:

• Relevant experience in clinic / healthcare setting preferred.
• Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public
• Excellent written and verbal communication skills.
• Excellent organizational skills to ensure that quality services are provided.
• Knowledge of procuring supplies and equipment.
• Proficient in billing and negotiating with suppliers and vendors.
• Computer literate/savvy
• Able to work on weekends.