Clinic Assistant

PMGPO PTE. LTD.; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

PMGPO PTE. LTD. seeks a dedicated Clinic Assistant to proactively address issues in patient care and vendor liaison while supporting daily administrative operations.

The role covers reception, documentation, billing, insurance claims, and inventory management. You will assist with clinical tasks under supervision, ensure cleanliness, and accompany doctors when needed.

Qualifications

• Minimum 'O' Levels or equivalent.
• Experience in clinic/healthcare settings preferred.
• Excellent interpersonal and communication skills.
• Strong organizational abilities to manage multiple tasks.
• Computer literate and comfortable with software tools.
• Able to work on weekends.

Responsibilities

• Answer telephone calls and schedule patient appointments.
• Answer queries about the clinic and services.
• Obtain and maintain patient data records.
• Guide patients on basic clinical procedures.
• Assist in health insurance claims processing.
• Assist in online billing and panel claim submissions.
• Manage internal and external communications.
• Arrange hospital admissions, labs, and imaging when required.
• Mediate between patients and healthcare providers.
• Manage clinic inventory and order stock when low.
• Oversee purchasing, maintenance, and repair of equipment.
• Dispense medications and provide financial counselling.
• Chaperone during doctor consultations; ensure safety and cleanliness.
• Sterilize equipment and sanitize designated areas.

Skills

Interpersonal skills

Organizational skills

Communication skills

Computer literacy

Weekend availability

Education

O levels or equivalent

Tools

Billing software

Insurance claims system

Clinic inventory system

Job description

We are seeking a dedicated Clinic Assistant who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.

Job Scope includes and is not limited to:

Receptionist Duties:

• Answer telephone calls, and schedule patient appointments
• Answer queries about the clinic.

Administrative Duties:

• Obtain, key and maintain patient data records
• Provide clear guidance on basic clinical procedures
• Assist in patient health insurance claims process
• Assist in online billing system and claiming for panel insurances
• Manage internal and external communications
• Arrange hospital admission, laboratory, and imaging services when required
• Assist in the mediation process between patients and healthcare providers
• Manage the clinic's inventory count and assist to order stock and supplies when low.
• Oversee the purchasing, maintenance, and repair of clinic equipment when required.

Clinical Duties:

• Dispensing of medications
• Financial counselling
• Chaperone/Accompany the Doctor during consultation when required
• Ensure the safety and cleanliness of the premises and consultation rooms
• Sterilize medical equipment and sanitize designated areas.

Job Requirements;

• Minimum 'O' Levels or equivalent
• Relevant experience in clinic / healthcare setting preferred.
• Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public.
• Excellent written and verbal communication skills.
• Excellent organizational skills to ensure that quality services are provided.
• Computer literate/savvy
• Able to work on weekends