Clinic Assistant

PMG NV PTE. LTD.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

PMG NV PTE. LTD. invites a dedicated Clinic Assistant to support patient care, vendor liaison, and daily clinic administration in Singapore. You will handle reception tasks, manage data records, and assist in billing and insurance processes.

The role requires strong interpersonal skills, reliability, and weekend availability to ensure smooth operations across the clinic. Previous clinic experience and basic knowledge of billing systems are a plus.

Qualifications

• Minimum O-Level or equivalent required.
• Healthcare clinic experience preferred.
• Excellent communication and organizational skills.
• Ability to liaise with patients and vendors.

Responsibilities

• Answer calls and schedule patient appointments.
• Provide guidance on basic clinical procedures.
• Assist in health insurance claims processing.
• Assist in online billing and claims for panel insurances.
• Manage internal and external communications.
• Arrange hospital admission, laboratory, and imaging services when required.
• Assist in mediation between patients and healthcare providers.
• Manage inventory and assist to order stock and supplies when low.
• Chaperone or accompany the Doctor during consultations when required.
• Ensure the safety and cleanliness of the premises and consultation rooms.
• Sterilize medical equipment and sanitize designated areas.

Skills

Interpersonal skills

Communication skills

Organizational skills

Billing knowledge

Vendor negotiation

Computer literacy

Weekend availability

Education

O-Level or equivalent

Tools

Billing software

Inventory management system

Job description

We are seeking a dedicated Clinic Assistant who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.

Job Scope includes and is not limited to:

Receptionist Duties

• Answer telephone calls, and schedule patient appointments
• Answer queries about the clinic.

Administrative Duties:

• Obtain, key and maintain patient data records
• Provide clear guidance on basic clinical procedures
• Assist in patient health insurance claims process
• Assist in online billing system and claiming for panel insurances
• Manage internal and external communications
• Arrange hospital admission, laboratory, and imaging services when required
• Assist in the mediation process between patients and healthcare providers
• Manage the clinic's inventory count and assist to order stock and supplies when low.
• Manage the clinic's inventory count and assist to order stock and supplies when low.

Clinical Duties:

• Dispensing of medications
• Financial counselling
• Chaperone/Accompany the Doctor during consultation when required
• Ensure the safety and cleanliness of the premises and consultation rooms
• Sterilize medical equipment and sanitize designated areas.

Job Requirements:

• Minimum ‘O' Levels or equivalent
• Relevant experience in clinic / healthcare setting preferred.
• Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public
• Excellent written and verbal communication skills.
• Excellent organizational skills to ensure that quality services are provided.
• Knowledge of procuring supplies and equipment.
• Proficient in billing and negotiating with suppliers and vendors.
• Computer literate/savvy
• Able to work on weekends