Clinic Assistant

PMG PL PTE. LTD.; Singapore; On-site; SGD 23,000 - 36,000; Full time

Job summary

PMG PL PTE. LTD. is seeking a Clinic Assistant in Singapore to proactively address patient care issues, liaise with vendors, and support daily clinic operations. You will handle reception, administrative tasks, and basic clinical support to ensure smooth patient experiences.

Responsibilities include data management, billing assistance, and coordinating with doctors for tests and procedures, while upholding service quality and compliance.

Qualifications

• Experience in clinic/healthcare settings preferred.
• Ability to liaise with patients, providers, and vendors.
• Proficient in billing and supplier negotiations.
• Good written and spoken communication and organization.

Responsibilities

• Handle reception tasks: answer calls and schedule appointments.
• Maintain patient data records and assist with administrative duties.
• Assist in medical billing and insurance claims processing.
• Support online billing systems and panel insurance claims.
• Coordinate communications and arrange hospital tests when needed.
• Chaperone and ensure cleanliness and safety of rooms.
• Assist in dispensing medications and deliver clinical support.

Skills

Interpersonal skills

Verbal and written communication

Organizational skills

Billing and negotiation

Vendor liaison

Computer literacy

Weekend availability

Tools

Billing system

Job description

We are seeking a dedicated Clinic Assistant who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.

Job Scope includes and is not limited to:

Receptionist Duties

• Answer telephone calls, and schedule patient appointments
• Answer queries about the clinic.

Administrative Duties:

• Obtain, key and maintain patient data records
• Provide clear guidance on basic clinical procedures
• Assist in patient health insurance claims process
• Assist in online billing system and claiming for panel insurances
• Manage internal and external communications
• Arrange hospital admission, laboratory, and imaging services when required
• Assist in the mediation process between patients and healthcare providers
• Manage the clinic's inventory count and assist to order stock and supplies when low.
• Manage the clinic's inventory count and assist to order stock and supplies when low.

Clinical Duties:

• Dispensing of medications
• Financial counselling
• Chaperone/Accompany the Doctor during consultation when required
• Ensure the safety and cleanliness of the premises and consultation rooms
• Sterilize medical equipment and sanitize designated areas.

Job Requirements:

• Relevant experience in clinic / healthcare setting preferred.
• Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public
• Excellent written and verbal communication skills.
• Excellent organizational skills to ensure that quality services are provided.
• Knowledge of procuring supplies and equipment.
• Proficient in billing and negotiating with suppliers and vendors.
• Computer literate/savvy
• Able to work on weekends