Clinic Assistant

Pmgpo; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

Pmgpo is seeking a dedicated Clinic Assistant to proactively address patient care issues and coordinate with vendors. The role covers receptionist duties, administrative tasks, and clinical support within the clinic.

Key responsibilities include answering calls, scheduling appointments, data entry, insurance claims assistance, inventory management and assisting doctors during consultations as needed. Weekend availability is required.

Qualifications

• Minimum 'O' Levels or equivalent.
• Relevant experience in clinic/healthcare setting preferred.
• Excellent interpersonal, written and verbal communication skills.
• Strong organizational abilities to ensure quality service.
• Proficient with computers and basic software.

Responsibilities

• Receive calls, schedule patient appointments and answer clinic queries.
• Maintain patient data records and assist in billing and insurance claims.
• Coordinate hospital admission, lab and imaging services when required.
• Assist in ordering stock and maintaining clinic inventory.
• Chaperone doctor during consultations and ensure cleanliness of rooms.

Skills

Interpersonal skills

Verbal communication

Written communication

Organizational skills

Computer literacy

Weekend work

Education

O levels or equivalent

Job description

We are seeking a dedicated Clinic Assistant who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.

Job Scope includes and is not limited to:

Receptionist Duties:

• Answer telephone calls, and schedule patient appointments
• Answer queries about the clinic.

Administrative Duties:

• Obtain, key and maintain patient data records
• Provide clear guidance on basic clinical procedures
• Assist in patient health insurance claims process
• Assist in online billing system and claiming for panel insurances
• Manage internal and external communications
• Arrange hospital admission, laboratory, and imaging services when required
• Assist in the mediation process between patients and healthcare providers
• Manage the clinic's inventory count and assist to order stock and supplies when low.
• Oversee the purchasing, maintenance, and repair of clinic equipment when required.

Clinical Duties:

• Dispensing of medications
• Financial counselling
• Chaperone/Accompany the Doctor during consultation when required
• Ensure the safety and cleanliness of the premises and consultation rooms
• Sterilize medical equipment and sanitize designated areas.

Job Requirements;

• Minimum 'O' Levels or equivalent
• Relevant experience in clinic / healthcare setting preferred.
• Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public.
• Excellent written and verbal communication skills.
• Excellent organizational skills to ensure that quality services are provided.
• Computer literate/savvy
• Able to work on weekends