Clinic Assistant

PMG HV PTE. LTD.; Singapore; On-site; SGD 30,000 - 38,000; Full time

Job summary

PMG HV PTE. LTD. is seeking a dedicated Clinic Assistant to address issues in patient care and liaise with vendors while supporting daily administrative operations of the clinic.

The role covers reception, records management, billing assistance, and coordination with healthcare providers. The successful candidate will have at least O Levels or equivalent and strong communication, organizational, and computer skills.

Qualifications

• Minimum 'O' Levels or equivalent.
• Experience in clinic/healthcare setting preferred.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.

Responsibilities

• Answer telephone calls and schedule patient appointments.
• Manage patient data records.
• Assist with patient health insurance claims.
• Coordinate hospital admissions, labs, and imaging.
• Assist in billing and vendor negotiations.
• Maintain clinic inventory and supplies.

Skills

Interpersonal skills

Verbal & written communication

Computer literacy

Education

O Levels or equivalent

Tools

Billing software

Job description

We are seeking a dedicated Clinic Assistant who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.

Job Scope includes and is not limited to:

Receptionist Duties

• Answer telephone calls, and schedule patient appointments
• Answer queries about the clinic.

Administrative Duties:

• Obtain, key and maintain patient data records
• Provide clear guidance on basic clinical procedures
• Assist in patient health insurance claims process
• Assist in online billing system and claiming for panel insurances
• Manage internal and external communications
• Arrange hospital admission, laboratory, and imaging services when required
• Assist in the mediation process between patients and healthcare providers
• Manage the clinic's inventory count and assist to order stock and supplies when low.
• Manage the clinic's inventory count and assist to order stock and supplies when low.

Clinical Duties:

• Dispensing of medications
• Financial counselling
• Chaperone/Accompany the Doctor during consultation when required
• Ensure the safety and cleanliness of the premises and consultation rooms
• Sterilize medical equipment and sanitize designated areas.

Job Requirements:

• Minimum ‘O' Levels or equivalent
• Relevant experience in clinic / healthcare setting preferred.
• Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public
• Excellent written and verbal communication skills.
• Excellent organizational skills to ensure that quality services are provided.
• Knowledge of procuring supplies and equipment.
• Proficient in billing and negotiating with suppliers and vendors.
• Computer literate/savvy
• Able to work on weekends