Parent Relations & Front Desk Specialist

MIND ON EDUCATION LEARNING CENTRE; Singapore; On-site; SGD 17,000 - 25,000; Part time

Job summary

MIND ON EDUCATION LEARNING CENTRE is seeking a personable front desk coordinator to be the face and voice of our tuition centre. You will handle parent communications, liaise with teachers, and support administrative operations in a busy learning environment.

The role requires excellent English and Chinese communication, ticketing and scheduling proficiency, and a positive, patient attitude. This is a part-time on-site position, with weekday and weekend hours.

Qualifications

• Articulate in English (and local language) with clear explanations.
• 1–2 years in a customer-facing role; fresh graduates with strong communication are welcome.
• Polytechnic Diploma or Bachelor's degree is required.
• Fluent in English and Chinese.
• Proficient with scheduling software and basic spreadsheets.

Responsibilities

• Serve as the primary contact for parents, explain curriculum, class progress, and fees clearly and empathetically.
• Manage class enrolment, scheduling, attendance, and fee collection; maintain student records.
• Address walk-in and phone inquiries; resolve parent concerns and assist during transitions.

Skills

English fluency

Chinese fluency

Communication skills

Multitasking

Tech literacy

Customer-facing experience

Education

Polytechnic Diploma

Bachelor's degree

Tools

Scheduling software

Spreadsheets

WhatsApp / Parent Portal apps

Job description

MIND ON EDUCATION LEARNING CENTRE is seeking a personable front desk coordinator to be the face and voice of our tuition centre. You will handle parent communications, liaise with teachers, and support administrative operations in a busy learning environment.

The role requires excellent English and Chinese communication, ticketing and scheduling proficiency, and a positive, patient attitude. This is a part-time on-site position, with weekday and weekend hours.