Parent Experience Specialist

LCENTRAL PTE. LTD.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

LCENTRAL PTE. LTD. in Singapore seeks a friendly, organised Front Desk/Administration role to warmly greet parents and students, explain programmes, and manage enrolments and payments.

You will handle calls and enquiries, support daily centre operations, and assist with parent communications, contributing to a positive parent experience. The ideal candidate is naturally cheerful, responsible, and detail-oriented, with a bias for clear communication in English and Chinese, and a commitment to a

Qualifications

• Experience in customer service, retail, hospitality, childcare or education centres is a plus but attitude matters more than experience.

Responsibilities

• Welcoming parents and students with warmth and clarity.
• Explaining programmes and schedules confidently.
• Managing enrolments, payments, and documentation carefully.
• Handling calls, messages, and enquiries promptly.
• Supporting daily centre operations to keep things running smoothly.
• Assisting with parent communication and follow-ups.

Skills

Customer service

Organised

Bilingual English/Chinese

Job description

LCENTRAL PTE. LTD. in Singapore seeks a friendly, organised Front Desk/Administration role to warmly greet parents and students, explain programmes, and manage enrolments and payments.

You will handle calls and enquiries, support daily centre operations, and assist with parent communications, contributing to a positive parent experience. The ideal candidate is naturally cheerful, responsible, and detail-oriented, with a bias for clear communication in English and Chinese, and a commitment to a