Outsourced Training Operations Lead

NTUC LearningHub Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

NTUC LearningHub Pte Ltd in Singapore is seeking a capable coordinator to ensure timely preparation of classes. You will collaborate with Digital Operations to ready courseware and refreshments, update training dates, check courseware orders, and manage registrations and room setups.

You will also handle class closures, registrations follow-ups, billing records, and client reporting. The role requires a proactive, customer-oriented approach to maintain strong relationships with trainers and

Responsibilities

• Prepare and update course materials, assessments, and training props.
• Schedule and coordinate training dates, rooms, and resources.
• Manage registrations, confirmations, and attendance for internal and external programs.
• Monitor SLA deadlines, batch filings, and billing/invoicing against clients.
• Support trainers and trainees, and maintain professional client relationships.

Job description

NTUC LearningHub Pte Ltd in Singapore is seeking a capable coordinator to ensure timely preparation of classes. You will collaborate with Digital Operations to ready courseware and refreshments, update training dates, check courseware orders, and manage registrations and room setups.

You will also handle class closures, registrations follow-ups, billing records, and client reporting. The role requires a proactive, customer-oriented approach to maintain strong relationships with trainers and