Centre Operations Lead — Learner Experience & Logistics

MINDFORCE ACADEMY PTE. LIMITED; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

MindFORCE Academy, based in Singapore, is seeking an operations-support professional to help run the training centre smoothly. You will assist learners and trainers, manage registrations, and handle daily inquiries to ensure a seamless learning experience.

In this role you will coordinate classrooms and schedules, maintain records, and collaborate with cross-functional teams on projects to improve processes and centre operations.

Responsibilities

• Manage daily training centre operations to ensure seamless functionality
• Coordinate classroom setups, schedules, and training logistics to prepare rooms for classes and workshops
• Organise and maintain accurate records, documents, and administrative tasks for efficient centre management
• Provide approachable support to learners and trainers by addressing enquiries and assisting with course registrations
• Schedule trainers and arrange classrooms to facilitate smooth class and assessment delivery
• Foster a welcoming and positive learning environment to enhance learner engagement
• Handle enquiries and resolve issues professionally to maintain high customer service standards
• Support events, activities, and learner engagement initiatives to promote active participation
• Collaborate with cross-functional teams to support operational projects and process improvements
• Contribute ideas and take on new responsibilities to enhance centre operations and team effectiveness

Job description

MindFORCE Academy, based in Singapore, is seeking an operations-support professional to help run the training centre smoothly. You will assist learners and trainers, manage registrations, and handle daily inquiries to ensure a seamless learning experience.

In this role you will coordinate classrooms and schedules, maintain records, and collaborate with cross-functional teams on projects to improve processes and centre operations.