Outlet Performance & Growth Leader

Have Fun Dte; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Goodwill Entertainment Holding Limited, a Singapore-listed entertainment group, seeks an experienced Outlet Manager to own the operations and business performance of a HaveFun Family Karaoke outlet. You will lead the team, drive revenue, marketing initiatives, and ensure smooth day-to-day operations.

The ideal candidate has 3–5 years in outlet/store management, strong leadership, and a data-driven mindset to monitor KPIs, improve customer experience, and maintain high service standards across

Qualifications

• Minimum 3–5 years of experience in outlet or store management.
• Experience in entertainment, hospitality, F&B, nightlife, or retail preferred.
• Experience executing outlet-level marketing or promotional initiatives.
• Strong leadership and team development skills.
• Comfortable working with operational data and performance reporting.
• Ability to work in a fast-paced entertainment or service environment.

Responsibilities

• Take ownership of outlet business performance including revenue, profitability, and operational stability.
• Monitor key performance indicators and implement actions to improve business results.
• Identify operational issues and implement corrective measures when necessary.
• Plan and execute outlet-level marketing initiatives aligned with HQ strategy.
• Drive customer engagement, repeat visits, and local promotional activities.
• Lead, supervise, and motivate outlet staff to maintain operational standards.
• Develop and train team members to maintain consistent service quality.
• Communicate and enforce safety, hygiene, and standard operating procedures.
• Prepare and submit monthly performance reports and insights.

Skills

Outlet management

Team leadership

Marketing initiatives

Data reporting

Job description

Goodwill Entertainment Holding Limited, a Singapore-listed entertainment group, seeks an experienced Outlet Manager to own the operations and business performance of a HaveFun Family Karaoke outlet. You will lead the team, drive revenue, marketing initiatives, and ensure smooth day-to-day operations.

The ideal candidate has 3–5 years in outlet/store management, strong leadership, and a data-driven mindset to monitor KPIs, improve customer experience, and maintain high service standards across