Outlet Performance & Growth Leader

Have Fun Dte

Singapore

On-site

SGD 60,000 - 90,000

Full time

6 days ago
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Job summary

Goodwill Entertainment Holding Limited, a Singapore-listed entertainment group, seeks an experienced Outlet Manager to own the operations and business performance of a HaveFun Family Karaoke outlet. You will lead the team, drive revenue, marketing initiatives, and ensure smooth day-to-day operations.

The ideal candidate has 3–5 years in outlet/store management, strong leadership, and a data-driven mindset to monitor KPIs, improve customer experience, and maintain high service standards across

Qualifications

  • Minimum 3–5 years of experience in outlet or store management.
  • Experience in entertainment, hospitality, F&B, nightlife, or retail preferred.
  • Experience executing outlet-level marketing or promotional initiatives.
  • Strong leadership and team development skills.
  • Comfortable working with operational data and performance reporting.
  • Ability to work in a fast-paced entertainment or service environment.

Responsibilities

  • Take ownership of outlet business performance including revenue, profitability, and operational stability.
  • Monitor key performance indicators and implement actions to improve business results.
  • Identify operational issues and implement corrective measures when necessary.
  • Plan and execute outlet-level marketing initiatives aligned with HQ strategy.
  • Drive customer engagement, repeat visits, and local promotional activities.
  • Lead, supervise, and motivate outlet staff to maintain operational standards.
  • Develop and train team members to maintain consistent service quality.
  • Communicate and enforce safety, hygiene, and standard operating procedures.
  • Prepare and submit monthly performance reports and insights.

Skills

Outlet management
Team leadership
Marketing initiatives
Data reporting

Job description

Goodwill Entertainment Holding Limited, a Singapore-listed entertainment group, seeks an experienced Outlet Manager to own the operations and business performance of a HaveFun Family Karaoke outlet. You will lead the team, drive revenue, marketing initiatives, and ensure smooth day-to-day operations.

The ideal candidate has 3–5 years in outlet/store management, strong leadership, and a data-driven mindset to monitor KPIs, improve customer experience, and maintain high service standards across

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