Outlet Operations & Growth Lead

Have Fun Collective; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Have Fun Collective in Singapore seeks an experienced Outlet Manager to own performance across revenue, profitability, and service quality. You will lead and develop a team, plan marketing initiatives with HQ, and ensure smooth day-to-day operations with strong data reporting.

The ideal candidate has 3–5 years of outlet/store management in entertainment, hospitality, F&B, nightlife, or retail, and a proven track record of improving customer experience and business results.

Qualifications

• 3–5 years of outlet/store management experience in entertainment, hospitality, F&B, nightlife, or retail.
• Experience executing outlet-level marketing or promotional initiatives.
• Strong leadership and data/reporting capabilities.

Responsibilities

• Take ownership of outlet performance including revenue, profitability, and operational stability.
• Monitor KPIs and implement actions to improve business results.
• Plan and execute outlet-level marketing initiatives aligned with HQ strategy.
• Lead, supervise, and motivate outlet staff to maintain operational standards.
• Manage staffing, scheduling, and labour productivity to ensure smooth operations.
• Prepare and submit monthly performance and other operational reports.
• Ensure compliance with company policies and safety/hygiene standards.

Skills

Outlet management

Team leadership

Data analysis & reporting

Marketing execution

Staff development

Operational excellence

Job description

Have Fun Collective in Singapore seeks an experienced Outlet Manager to own performance across revenue, profitability, and service quality. You will lead and develop a team, plan marketing initiatives with HQ, and ensure smooth day-to-day operations with strong data reporting.

The ideal candidate has 3–5 years of outlet/store management in entertainment, hospitality, F&B, nightlife, or retail, and a proven track record of improving customer experience and business results.