Outlet Operations Lead: Food Safety & Guest Service

SINGFIRE ASIA PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

SINGFIRE ASIA PTE. LTD. is seeking a Restaurant Outlet Supervisor in Singapore to lead daily service operations.

You will ensure briefings before each service, uphold food safety and hygiene standards, and supervise food preparation to quality, taste and hygiene guidelines. You will train the team to deliver high standards, manage inventory and stock takes, handle guest requests and complaints, and support supervision in developing training programs, while maintaining cleanliness and proper

Responsibilities

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests' special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

Job description

SINGFIRE ASIA PTE. LTD. is seeking a Restaurant Outlet Supervisor in Singapore to lead daily service operations.

You will ensure briefings before each service, uphold food safety and hygiene standards, and supervise food preparation to quality, taste and hygiene guidelines. You will train the team to deliver high standards, manage inventory and stock takes, handle guest requests and complaints, and support supervision in developing training programs, while maintaining cleanliness and proper