Outlet Growth & Operations Leader

GOODWILL ENTERTAINMENT HOLDING LIMITED; Singapore; Vor Ort; SGD 60.000 - 90.000; Vollzeit

Zusammenfassung

GOODWILL ENTERTAINMENT HOLDING LIMITED in Singapore is seeking an experienced Outlet/Store Manager to drive performance and guest experience. You will own revenue, profitability, and service standards, lead a team, and implement promotional initiatives aligned with HQ strategy.

The ideal candidate has 3–5 years in outlet management in entertainment, hospitality, F&B, nightlife or retail, with strong leadership, data reporting, and problem-solving skills to sustain smooth operations and boost

Qualifikationen

• Minimum 3–5 years of experience in outlet or store management in relevant sectors.
• Proven ability to manage outlet operations and deliver performance results.
• Experience executing outlet-level marketing or promotional initiatives.
• Strong leadership skills with the ability to develop teams.
• Comfortable working with operational data and performance reporting.
• Strong problem-solving and decision-making abilities.
• Ability to work in a fast-paced entertainment or service environment.

Aufgaben

• Take ownership of outlet business performance including revenue and profitability.
• Monitor KPIs and implement actions to improve results.
• Identify operational issues and apply corrective measures.
• Plan and execute outlet-level marketing initiatives aligned with HQ strategy.
• Drive customer engagement, repeat visits, and local promotions.
• Lead, supervise, and motivate outlet staff to maintain standards.
• Develop team members and support supervisors or assistant managers.
• Ensure smooth day-to-day operations and service standards.
• Manage staffing, scheduling, and labour productivity.
• Maintain outlet environment, safety, and customer experience.
• Prepare monthly performance reports and monitor trends.
• Use data to support decision-making and performance improvement.
• Ensure compliance with policies and regulatory requirements.

Kenntnisse

Outlet management

Leadership

Data reporting

Problem solving

Marketing implementation

Customer engagement

Jobbeschreibung

GOODWILL ENTERTAINMENT HOLDING LIMITED in Singapore is seeking an experienced Outlet/Store Manager to drive performance and guest experience. You will own revenue, profitability, and service standards, lead a team, and implement promotional initiatives aligned with HQ strategy.

The ideal candidate has 3–5 years in outlet management in entertainment, hospitality, F&B, nightlife or retail, with strong leadership, data reporting, and problem-solving skills to sustain smooth operations and boost