Order Processing & Customer Experience Specialist

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 46,000 - 55,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a detail-oriented professional to perform timely entering of sales orders, amendments and engineering changes into the ERP system at Loyang, Singapore.

You will manage customer quotations, ensure timely approvals, and keep clients updated with weekly reports and status updates. This role requires coordinating with multiple departments to meet order deadlines and optimize service levels for a 6-month engagement.

Qualifications

• Min diploma/degree in Logistics, Supply Chain or Business with at least 3 years of order processing experience.
• Experience entering sales orders, amendments and engineering changes into ERP system.

Responsibilities

• Enter sales orders, amendments and engineering changes in ERP accurately and timely.
• Prepare customer quotations and ensure approvals per policy to meet sales targets.
• Provide weekly reports and updates to customers on order status and part delivery.
• Coordinate with other departments to resolve issues, expedite orders and manage shipment schedules.
• Update customer profiles and pricing in ERP; load capabilities and catalogs to website.
• Review POs and contracts to address discrepancies and ensure PO compliance.
• Support RFQ processes using financial models and generate department reports.

Skills

ERP entry

Order processing

Customer relationship

Reporting

Problem solving

Education

Diploma/Degree in Logistics/Supply Chain/Business

Tools

ERP system

Job description

Recruit Express Pte Ltd is seeking a detail-oriented professional to perform timely entering of sales orders, amendments and engineering changes into the ERP system at Loyang, Singapore.

You will manage customer quotations, ensure timely approvals, and keep clients updated with weekly reports and status updates. This role requires coordinating with multiple departments to meet order deadlines and optimize service levels for a 6-month engagement.