Order Fulfillment Specialist — Timely Delivery & Growth

SAFA GOURMET FOOD PTE. LTD.; Singapore; Sur place; SGD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Medical benefits

14 days of Annual leave

Additional family care leave

Exclusive staff discounts

Career progression opportunities

Insurance coverage

Résumé du poste

Safa Gourmet Food Pte. Ltd. in Singapore is seeking an organized Order Fulfilment Assistant to support the Sales team and ensure orders are processed accurately and delivered on time. You will handle customer enquiries and orders via WhatsApp, phone calls and email.

Responsibilities include preparing order documents, coordinating with Sales, Production and Delivery teams, and maintaining accurate order records to ensure smooth fulfilment. Weekend work may be required.

Qualifications

• Minimum GCE N-Level qualification.
• At least 1 year of relevant working experience preferred.
• Good working knowledge of Microsoft Office, particularly Word and Excel.
• Good telephone etiquette with strong communication and interpersonal skills.
• Organized, responsible and able to manage multiple tasks and priorities.
• Able to work well under pressure and as part of a team.
• Comfortable working in a fast-paced environment.
• Willing to work on Saturdays and Public Holidays, with weekdays as rest days.

Responsabilités

• Provide day-to-day administrative and sales support to the Sales team.
• Handle customer enquiries and orders via WhatsApp, phone calls and email.
• Process customer orders accurately and in a timely manner.
• Prepare order documents, production job cards, invoices, delivery orders and other fulfilment documents.
• Coordinate with Sales, Production and Delivery teams to ensure orders are prepared and delivered on time.
• Follow up on order status and assist in resolving delivery or fulfilment issues.
• Maintain accurate order and customer records.
• Perform other duties and ad-hoc assignments as assigned by the immediate superior.

Connaissances

Communication

Organization

Multitasking

Teamwork

Customer service

Formation

GCE N-Level qualification

Outils

Microsoft Office

Description du poste

Safa Gourmet Food Pte. Ltd. in Singapore is seeking an organized Order Fulfilment Assistant to support the Sales team and ensure orders are processed accurately and delivered on time. You will handle customer enquiries and orders via WhatsApp, phone calls and email.

Responsibilities include preparing order documents, coordinating with Sales, Production and Delivery teams, and maintaining accurate order records to ensure smooth fulfilment. Weekend work may be required.