Order & Customer Care Specialist (1-Year Contract)

TEMP-TEAM PTE LTD; Singapore; Sur place; SGD 37 000 - 39 000; Plein temps

Résumé du poste

TEMP-TEAM PTE LTD is seeking a Customer Service / Order Processing professional for a 1-year contract in Tampines, Singapore. The role involves handling inquiries, processing sales orders, coordinating with logistics, and ensuring compliant documentation and timely deliveries.

The ideal candidate holds a Diploma in Business Administration or related field, has at least 2 years of relevant experience, and is proficient in Microsoft Office.

Qualifications

• Diploma in Business Administration or related discipline.
• Minimum 2 years of relevant customer service or order processing experience.
• Able to commit contract for 1 year period.
• Experience using SAP is preferred.
• Proficient in Microsoft Office applications.
• Good communication and coordination skills.

Responsabilités

• Process and generate sales orders accurately.
• Handle customer enquiries and follow up on orders.
• Respond to and resolve customer feedback and issues.
• Coordinate with logistics and third-party providers to ensure timely deliveries.
• Communicate delivery schedules and updates to customers and internal stakeholders.
• Verify certificates of analysis/compliance and apply inspection status.
• Prepare and distribute order acknowledgements and daily reports.
• Maintain customer contact databases and filing systems.
• Perform other administrative and customer service duties as assigned.

Connaissances

Customer service

Order processing

Communication

Coordination

Formation

Diploma in Business Administration

Outils

SAP

Microsoft Office

Description du poste

TEMP-TEAM PTE LTD is seeking a Customer Service / Order Processing professional for a 1-year contract in Tampines, Singapore. The role involves handling inquiries, processing sales orders, coordinating with logistics, and ensuring compliant documentation and timely deliveries.

The ideal candidate holds a Diploma in Business Administration or related field, has at least 2 years of relevant experience, and is proficient in Microsoft Office.