Customer Service Representative (1 Year Contract), $3,500

TEMP-TEAM PTE LTD; Singapore; On-site; SGD 37,000 - 39,000; Full time

Job summary

TEMP-TEAM PTE LTD is seeking a Customer Service / Order Processing professional for a 1-year contract in Tampines, Singapore. The role involves handling inquiries, processing sales orders, coordinating with logistics, and ensuring compliant documentation and timely deliveries.

The ideal candidate holds a Diploma in Business Administration or related field, has at least 2 years of relevant experience, and is proficient in Microsoft Office.

Qualifications

• Diploma in Business Administration or related discipline.
• Minimum 2 years of relevant customer service or order processing experience.
• Able to commit contract for 1 year period.
• Experience using SAP is preferred.
• Proficient in Microsoft Office applications.
• Good communication and coordination skills.

Responsibilities

• Process and generate sales orders accurately.
• Handle customer enquiries and follow up on orders.
• Respond to and resolve customer feedback and issues.
• Coordinate with logistics and third-party providers to ensure timely deliveries.
• Communicate delivery schedules and updates to customers and internal stakeholders.
• Verify certificates of analysis/compliance and apply inspection status.
• Prepare and distribute order acknowledgements and daily reports.
• Maintain customer contact databases and filing systems.
• Perform other administrative and customer service duties as assigned.

Skills

Customer service

Order processing

Communication

Coordination

Education

Diploma in Business Administration

Tools

SAP

Microsoft Office

Job description

Location: Tampines, Singapore
Salary: $3,300 - $3,500 per month (depending on experience)
Working Hours: Monday to Friday, 8.00am - 5.00pm
Contract Duration:1 Year Contract from Dec 2026 to Nov 2027

Responsibilities

• Process and generate sales orders accurately.
• Handle customer enquiries and follow up on orders.
• Respond to and resolve customer feedback and issues.
• Coordinate with logistics and third-party providers to ensure timely deliveries.
• Communicate delivery schedules and updates to customers and internal stakeholders.
• Verify certificates of analysis/compliance and apply inspection status.
• Prepare and distribute order acknowledgements and daily reports.
• Maintain customer contact databases and filing systems.
• Perform other administrative and customer service duties as assigned.

Requirements

• Diploma in Business Administration, Customer Service, or related discipline.
• Minimum 2 years of relevant customer service or order processing experience.
• Able to commit contract for 1 year period.
• Experience using SAP is preferred.
• Proficient in Microsoft Office applications.
• Good communication and coordination skills.