Ops Coordinator| Shipping Operations (freight/logistics)

Regent Express Pte Ltd; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

Regent Express Pte Ltd in Singapore is seeking an Ops Coordinator to ensure timely shipments through effective documentation and coordination with vendors, colleagues and customers. You will prepare shipping paperwork, liaise to move cargo, and deliver world-class service while maintaining open communication lines.

The role requires strong English communication and Mandarin proficiency, at least 2 years of admin experience, and a Diploma.

Qualifications

• Minimum 2 years of admin experience.
• Experience in preparing shipping documents is a plus.
• Diploma in any field is required.
• Strong command of English; ability to communicate in Mandarin with Mandarin-speaking clients.

Responsibilities

• Prepare and handle documentation such as BL, permit, invoice, arrival notice, and/or any other paperwork to fulfil a shipment.
• Liaise with colleagues, vendors and customers to coordinate the movement of cargo between locations in a timely and organised manner.
• Deliver world class service by being attentive, forward thinking, and organised.
• Keep an open line of communication with customers and build long term rapport for continued business.

Skills

Effective communication

Problem solving

Multitasking

Education

Diploma

Tools

Microsoft Office

AI chatbots

Job description

Regent Express is a global freight solution provider startedin 1997 helping businesses and individuals with international car shipping, commercialcargo and commodities. The Ops Coordinator coordinates with various parties to ensure customers get their shipments on time. This role is not as mundane and simple as it sounds. He/she is required to be an effective communicator, problem solver, and multi-tasker.

Key Responsibilities

• Prepare and handle documentation such as, BL, permit, invoice, arrival notice, and/or any other paperwork to fulfil a shipment
• Liaise with colleagues, vendors and customers to coordinate the movement of cargo between locations in a timely and organised manner
• Deliver world class service by being attentive, forward thinking, and organised
• Keep an open line of communication with customers and build long term rapport for continued business

Requirements

• Minimum 2 years of admin experience, preferably in B2B companies.
• Experience in preparing shipping documents is a plus.
• Minimally possess a Diploma in any field.
• Strong command in spoken and written English, and ability to communicate in Mandarin with Mandarin-speaking clients.
• Proficient in AI chatbots and Microsoft Office (Outlook, Word, Excel)
• Key traits to succeed: meticulous, organised, thrives under routine, neat