Ops Coordinator - Shipping Operations (freight/logistics)

REGENT EXPRESS PTE LTD; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Regent Express is seeking an Ops Coordinator to coordinate shipments, prepare shipping documentation, and liaise with multiple parties to ensure on-time deliveries. The role requires clear communication, problem solving, and the ability to multitask in a dynamic environment.

The ideal candidate has at least 2 years of admin experience (B2B preferred), a Diploma, and strong English skills with Mandarin ability for client interactions. Proficiency in AI chatbots and Microsoft Office is expected.

Qualifications

• 2+ years admin experience, preferably in B2B.
• Experience in preparing shipping documents is a plus.
• Minimally possess a Diploma in any field.
• Strong command in spoken and written English, and ability to communicate in Mandarin with Mandarin-speaking clients.

Responsibilities

• Prepare and handle documentation such as BL, permit, invoice, arrival notice, and/or any other paperwork to fulfil a shipment.
• Liaise with colleagues, vendors and customers to coordinate the movement of cargo between locations in a timely and organised manner.
• Deliver world class service by being attentive, forward thinking, and organised.
• Keep an open line of communication with customers and build long term rapport for continued business.

Skills

Communication

Problem solving

Multitasking

Shipping documents

Education

Diploma

Tools

AI chatbots

Microsoft Office

Job description

Regent Express is a global freight solution provider startedin 1997 helping businesses and individuals with international car shipping, commercialcargo and commodities. The Ops Coordinator coordinates with various parties to ensure customers get their shipments on time. This role is not as mundane and simple as it sounds. He/she is required to be an effective communicator, problem solver, and multi-tasker.

Key Responsibilities

• Prepare and handle documentation such as, BL, permit, invoice, arrival notice, and/or any other paperwork to fulfil a shipment
• Liaise with colleagues, vendors and customers to coordinate the movement of cargo between locations in a timely and organised manner
• Deliver world class service by being attentive, forward thinking, and organised
• Keep an open line of communication with customers and build long term rapport for continued business

Requirements

• Minimum 2 years of admin experience, preferably in B2B companies.
• Experience in preparing shipping documents is a plus.
• Minimally possess a Diploma in any field.
• Strong command in spoken and written English, and ability to communicate in Mandarin with Mandarin-speaking clients.
• Proficient in AI chatbots and Microsoft Office (Outlook, Word, Excel)
• Key traits to succeed: meticulous, organised, thrives under routine, neat