Operations & Shipping Specialist (Sales & Incoterms)

JOINTHIRE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Benefits offered by this job

AWS

Performance bonus

Company insurance

Medical reimbursement

Career progression

Job summary

JOINTHIRE SINGAPORE PTE. LTD. is seeking an experienced Sales and Shipping Specialist to manage the complete sales cycle from quotation to invoicing and delivery coordination in Singapore.

The role requires hands-on order processing, preparation of full shipping documentation, and liaison with Japan HQ in Japanese. You will interact with customers, monitor payment schedules, and support trade shows and reports.

Qualifications

• Minimum Diploma or its equivalent.
• At least 5-6 years of relevant working experience.
• Hands-on experience in order processing.
• Hands-on experience in preparing full set of shipping documentation.
• Familiar with shipping Incoterms.
• Proficient in Japanese to liaise with Japan HQ and Japanese speaking stakeholders.

Responsibilities

• Manage and follow through entire sales process (quotation, order processing, delivery arrangement and invoicing).
• Follow up on sales enquiries, quotations submitted and achieving sales targets.
• Manage relationship with new and existing customers.
• Monitor customers' payment schedule and chase for outstanding invoices.
• Handle and prepare full sets shipping documentation (delivery order, packing list, invoice, etc.).
• Liaise with freight forwarders on shipping arrangement and familiar with shipping Incoterms.
• Assist in preparing various sales reports, attend exhibitions and complete sales related activities.
• Other ad-hoc tasks as assigned.

Skills

Order processing

Shipping docs

Incoterms

Japanese language

MS Office

Education

Diploma or equivalent

Tools

ERP system

CRM/WMS

Job description

JOINTHIRE SINGAPORE PTE. LTD. is seeking an experienced Sales and Shipping Specialist to manage the complete sales cycle from quotation to invoicing and delivery coordination in Singapore.

The role requires hands-on order processing, preparation of full shipping documentation, and liaison with Japan HQ in Japanese. You will interact with customers, monitor payment schedules, and support trade shows and reports.