Operations & Resource Analyst — Process & Onboarding Lead

U3 INFOTECH PTE. LTD.; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

U3 INFOTECH PTE. LTD. is seeking an Operations Analyst & Service Support in Singapore for a 12-month contract. The role covers end-to-end resource management, onboarding/offboarding, and headcount reporting, with responsibilities spanning budgeting and admin tasks in Workday.

You will generate regular and ad hoc reports, support transformation initiatives, and help automate processes across platforms like PPM, JIRA, and Qlik. The position emphasizes accuracy and cross-functional collaboration.

Qualifications

• Experience in headcount tracking and budgeting support.
• Ability to generate monthly and ad hoc reports.
• Familiarity with onboarding/offboarding processes.
• Experience with procurement, contracts, or vendor resources is a plus.

Responsibilities

• Manage end-to-end resource processes (onboarding, offboarding, extensions).
• Coordinate with hiring managers on onboarding/offboarding and Workday updates.
• Track contingent worker contracts, renewals, and access rights.
• Maintain records across departments and budget allocations.
• Support headcount/FTE/professional services budgeting activities.
• Generate monthly and ad hoc reports on headcount and budgets.
• Produce reports across PPM, JIRA, Qlik, and related platforms.
• Support audit requests for resources and org charts.
• Assist process improvements and automation of onboarding/offboarding.

Skills

Resource management

Onboarding/offboarding

Reporting & analytics

Stakeholder coordination

Process improvement

Tools

Workday

JIRA

Qlik

SharePoint

Job description

U3 INFOTECH PTE. LTD. is seeking an Operations Analyst & Service Support in Singapore for a 12-month contract. The role covers end-to-end resource management, onboarding/offboarding, and headcount reporting, with responsibilities spanning budgeting and admin tasks in Workday.

You will generate regular and ad hoc reports, support transformation initiatives, and help automate processes across platforms like PPM, JIRA, and Qlik. The position emphasizes accuracy and cross-functional collaboration.