OPERATIONS MANAGER (WAREHOUSE & LOGISTICS)

buildersmart pte. ltd.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

buildersmart pte. ltd. is seeking an experienced Warehouse & Logistics Manager to oversee daily warehouse operations, optimize delivery routes, and supervise a logistics team. The role requires a Bachelor’s degree in SCM/Logistics and 5+ years of relevant experience.

You will maintain inventory accuracy, manage aging stock, enforce safety standards, and drive continuous improvement across warehousing and distribution processes. Strong leadership and stakeholder management are essential.

Qualifications

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• 5+ years of experience in warehouse and logistics management.
• Strong leadership and team management skills.
• Proficiency in inventory management systems (e.g., SAP, NetSuite, or similar ERP).
• Excellent problem-solving and organizational abilities.
• Strong communication and stakeholder management skills.

Responsibilities

• Oversee day-to-day warehouse operations, including receiving, storage, picking, and dispatch.
• Plan, schedule, and optimize delivery routes and trips to ensure timely distribution with cost efficiency.
• Supervise the logistics team and third-party transport providers to meet delivery KPIs.
• Resolve transportation issues and ensure compliance with safety and regulatory requirements.
• Maintain accurate stock levels and implement procedures to prevent stock-outs.
• Lead, train, and mentor warehouse and logistics staff to ensure high performance and accountability.
• Track and report key operational metrics including delivery trip efficiency, cost per delivery, stock-out frequency, and inventory aging.

Skills

Leadership

Team management

Problem solving

Organizational skills

Communication

Stakeholder management

Education

Bachelors in SCM/Logistics

Tools

SAP

NetSuite

ERP

Job description

Key Responsibilities

• Warehouse Management
• Oversee day-to-day warehouse operations, including receiving, storage, picking, and dispatch.
• Ensure proper stock handling, labeling, and organization to maintain inventory accuracy.
• Monitor warehouse performance and implement continuous improvement strategies.
• Logistics & Distribution
• Plan, schedule, and optimize delivery routes and trips to ensure timely distribution with cost efficiency.
• Supervise the logistics team and third-party transport providers to meet delivery KPIs.
• Resolve transportation issues and ensure compliance with safety and regulatory requirements.
• Inventory Control
• Maintain accurate stock levels and implement procedures to prevent stock-outs.
• Monitor and manage inventory aging to reduce and prevent stock obsolescence.
• Coordinate regular stock counts and reconciliations.
• Team Leadership & Development
• Lead, train, and mentor warehouse and logistics staff to ensure high performance and accountability.
• Foster a safety-first culture and uphold operational standards and protocols.
• Reporting & Analysis
• Track and report key operational metrics including delivery trip efficiency, cost per delivery, stock-out frequency, and inventory aging.
• Provide actionable insights to senior management for operational planning and improvements.

Key Performance Indicators (KPIs)

• Number of trips delivered per period with adherence to cost benchmarks
• Zero or minimal stock-outs across all product categories
• Reduction and control of inventory obsolescence
• On-time delivery rate
• Warehouse accuracy and productivity metrics
• Inventory turnover ratio

Qualifications & Experience

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• 5+ years of experience in warehouse and logistics management.
• Strong leadership and team management skills.
• Proficiency in inventory management systems (e.g., SAP, NetSuite, or similar ERP).
• Excellent problem-solving and organizational abilities.
• Strong communication and stakeholder management skills.

Preferred Skills

• Experience implementing cost-saving initiatives in logistics or warehousing.
• Familiarity with lean warehousing practices and process optimization.
• Certification in supply chain (e.g., CSCP, APICS) is a plus.