Senior Operations & Inventory Executive

PEOPLE PROFILERS PTE. LTD.; Singapore; On-site; SGD 42,000 - 72,000; Full time

Job summary

PVH (Tommy Hilfiger/Calvin Klein) in Singapore East is seeking a seasoned logistics professional to supervise shift operations, manage inventory control, and optimise WMS data quality. The role focuses on ensuring timely delivery, accurate stock records, and KPI achievement.

You will lead SOP development and updates, support UAT and hyper-care phases, and drive continuous improvement while maintaining a high-performance team culture and strict adherence to procedures.

Qualifications

• Diploma or degree in logistics, supply chain, business, or industrial engineering.
• 3–5 years of relevant experience in contract logistics, inventory control, shift supervision, or operational business support.
• Exposure to Lean/Kaizen methodologies and basic continuous improvement tools.
• Strong knowledge of warehouse operations, inventory management principles, stock control processes, and inventory reconciliation practices.
• Advanced Microsoft Excel skills (Power Query, macros) and ability to navigate ERP/WMS platforms deeply.
• Strong documentation skills for SOP drafting and compliance evidence gathering.
• Demonstrated ability to supervise a team, deal with staff firmly but fairly, and maintain a high‑performance shift culture.

Responsibilities

• Supervise shift operations to meet delivery timelines, SLA tracking, and KPI expectations.
• Manage inventory control processes including cycle counts, stock reconciliations, and inventory accuracy monitoring.
• Coordinate day-to-day business support as the WMS Super User to maintain data quality and support system enhancements.
• Ensure inventory transactions are accurately recorded in the WMS and investigate variances.
• Maintain and update SOPs and WIs with strict version control.
• Support start-ups, volume ramp-ups, and process change requests, including UAT and hyper-care phases.
• Take disciplinary actions on staff and manage shift-level conflict resolution.
• Monitor inventory accuracy and integrity through cycle counts, stock audits, and reconciliations.
• Perform complex WMS transactions and ensure proper documentation.

Skills

Team supervision

Lean/Kaizen

SOP drafting

Data reporting

Education

Diploma or Degree in Logistics/Supply Chain/Business/Industrial Engineering

Tools

Microsoft Excel

Power Query

Macros

ERP/WMS platforms

Job description

Industry: Logistics

Conducive Working Environment

Location: East

Responsibilities

• Supervise shift operations or act as a dedicated business support specialist to ensure the program meets delivery timelines, SLA tracking, and KPI expectations.
• Manage inventory control processes including cycle counts, stock reconciliations, inventory accuracy monitoring, discrepancy investigations, and customer inventory reporting.
• Coordinate day-to-day business support, acting as the WMS Super User to maintain data quality, resolve interface issues, and support system enhancements.
• Ensure inventory transactions are accurately recorded in the WMS and investigate inventory variances to identify root causes and implement corrective actions.
• Maintain and update Standard Operating Procedures (SOPs) and Work Instructions (WIs) with strict version control.
• Support start‑ups, volume ramp‑ups, and process change requests, including User Acceptance Testing (UAT) and hyper‑care phases.
• Take necessary disciplinary actions on staff and manage shift‑level conflict resolution.
• Monitor inventory accuracy and integrity through regular cycle counts, stock audits, reconciliation activities, and inventory investigations.
• Perform complex WMS transactions, including inventory reversals, manual allocations, and cycle count adjustments with proper supporting documentation.
• Investigate inventory discrepancies, identify root causes, implement corrective and preventive actions, and communicate findings to customers and stakeholders.
• Ensure inventory records in the WMS accurately reflect physical stock and maintain compliance with inventory control procedures.
• Manage aged inventory, stock status control, damaged inventory handling, and inventory disposition processes as required by customer requirements.
• Own operational and inventory reporting workflows, automating daily/weekly performance reports using advanced Excel functions.

Requirements

• Diploma or Degree in Logistics, Supply Chain, Business, or Industrial Engineering.
• 3 to 5 years of relevant experience in contract logistics, inventory control, shift supervision, or operational business support.
• Exposure to Lean/Kaizen methodologies and basic continuous improvement tools.
• Strong knowledge of warehouse operations, inventory management principles, stock control processes, and inventory reconciliation practices.
• Advanced Microsoft Excel skills (Power Query, macros) and ability to navigate ERP/WMS platforms deeply.
• Strong documentation skills for SOP drafting and compliance evidence gathering.
• Demonstrated ability to supervise a team, deal with staff firmly but fairly, and maintain a high‑performance shift culture.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.